Hello Bill,

"I wanted to send a note to say a heartfelt 'thank you' to you and your entire staff at Hearth & Home. Our fireplaces are installed and we could not be more pleased.

You truly listened to what our concerns were and you addressed each to our satisfaction. Your showroom was fabulous and we got to physically see one of the two fireplaces we were considering. Scheduling was brilliant and quick (3 weeks away) and Darlene was a pleasure to deal with.

Installation day arrived... Brent & Matt were our guys for the day; loved them to bits! They protected my wood floors very well, they were polite and answered my endless string of questions (and put up with all my picture taking).

Friday the mason arrived. Brent (number two) and Tyler were true artists and the fireplaces began to truly take shape... it was exciting to watch them.

I could not be happier with the finished product, but beyond that, I was so very pleased with every person who set foot in our home and all the expert advice we received. Everyone who was associated with Hearth & Home was professional, friendly, knowledgable and skilled in their trade.

It was truly a pleasure to work with your company and I will confidently recommend Hearth & Home to anyone!"

Sincerely,

C. Robson